X-TRADE LTD FREQUENTLY ASKED QUESTIONS


When will my item be delivered?
All our items are shipped using 1st Class Royal Mail and are dispatched from our werehouse within 24 hours of receiving cleared payment. 1st Class RoyalMail deliver usually takes 1-2 business days.

Do I have to pay for postage on this item?
All our items include FREE postage to UK.

My postcode is in your exclusion list, how do i purchase this item?
Please contact us for an exact quote.

Are collections allowed?
Yes we allow collections but require a clear 24 hours notice, please contact us to arrange a suitable time and date for collection